Order processing
Sync orders, process them in bulk with processing groups and handle returns.
- How to process returns in easySales: return accounts, return AWBs and storno Returns are part of selling online — easySales lets you process them cleanly. Connect a return account on a supported courier, create a full or partial return against an order, generate the return AWB and storno invoice, and finalize with or without putting the stock back. This guide walks through the whole flow.
- How to sync orders and resend information in easySales easySales keeps orders, stock and prices in sync with your channels automatically — but sometimes you need to force a refresh. This guide shows how to force-sync a single order, re-import a marketplace's recent orders, resend offers (stock, prices, full documentation) to a marketplace, and push stock to your online shop.
- How to use processing groups in easySales: bulk invoices and AWBs Processing groups let you issue invoices and AWBs for a batch of orders at once, without opening each one. Group up to 50 orders, assign them to your team, then generate the documents in bulk and download them as a single PDF. This guide covers creating a group, processing it, downloading the documents, and scanning during pick and pack.