This privacy policy describes the personal data collection practices for the website. It is owned and operated by SMART IT GLOBAL SRL and collects personal data in accordance with this policy.

This document is intended to inform you about what type of personal data we collect from you, and where we may use this data, how we understand to protect this data, who has access to it and how potential inadvertences can be corrected, in accordance with EU Regulation 2016/679 (GDPR).

Who we are

SMART IT GLOBAL SRL as administrator of the site respects the privacy and security of information provided by users, including personal data.

SMART IT GLOBAL SRL is a personal data controller within the meaning of EU Regulation 2016/679 (GDPR), headquartered in SG. Apostol Constantin St, No. 16E, Room 1, Block C9, Floor 7, Ap. 704, Bucharest, registered with the Trade Register Office under no J40/11094/2020, having the European Unique identifier ROONRC.J40/11094/2020 and the Unique Registration Code 37922859, email contact @, telephone +40 726 700 391 named during this document complies with the Romanian and European legislation in force in the field of data protection and collects personal data only for specific purposes, as detailed below:

The purpose of collecting personal data is to sell products and services on, customer service and marketing activities for own needs of

Your personal data is used exclusively by for the above purposes and may not be sold or rented to third parties.

What personal data we collect and why collects information from its users in three ways:

  • directly from the user
  • in the traffic reports recorded by the servers that host our applications
  • through cookies


Cookies and similar technologies does not collect personal data, but may in some cases use unique identifiers to track a user from one site to another. may use its own cookies necessary for the operation of the site, but also to facilitate the storage and tracking of your preferences, including for the optimization of our sites, personalization or marketing.

Regarding the external services that place cookies or similar technologies, when browsing the sites, their purpose is marketing, traffic analysis or other personalization, according to the details below:

  • Google Analytics – Traffic
  • Google Optimize – Customizing User Experience
  • Google Adwords Conversion – Marketing
  • Google Dynamic Remarketing – Marketing
  • Facebook Pixel – Marketing
  • Hotjar – Traffic Analysis, Customizing the User Experience
  • Hubspot – Communication Services with the User via Chat

Most browsers are set to accept cookies automatically. However, if you do not prefer this, you can either reset your browser, or notify yourself whenever you receive a cookie, or even refuse to accept cookies. However, you should be aware that some sections of our site will not be able to be viewed normally if you have set your browser to reject cookies.

Users who do not want to use cookies can use their preferred browser settings to delete or block them or use plugins that do the same:

  • Mozilla Firefox –
  • Google Chrome –
  • Microsoft Edge –
  • Safari –
  • Internet Explorer –

Personal data collected directly

When you access or when you create an account, we may ask for your last name, first name and / or email address, phone number, as well as other details of the company for which you are creating your account. The account is made considering your quality of representative of a legal entity and therefore we recommend you to use the company's email and phone, not your personal one.

These data are kept for a period of up to 3 years from the end of the contract (this being the general prescription period) or 5 years in the case of invoices (where it is a legal tax obligation).

If we do not provide this information, we will not be able to honor your order or provide the desired support services.

Also, when you subscribe to our newsletter, receive a specific report, or fill out a form on our website, please provide us with both an email address and a name, and sometimes other necessary information to personalize the communication to you.

This data is kept until your consent is revoked or until your activity shows us that you are no longer interested in our communication.

Information from automatic server reports

When you visit a website, regardless of the device you use, you disclose certain information about yourself, such as your IP address, the time of your visit, where you entered our sites, the pages you visited. records this information for a specified period of time. uses external traffic analysis services, but is not limited to Google Analytics or Hotjar.

This data is used exclusively by to improve our site and services, but also to ensure the security of our site.

Under no circumstances does use traffic data to identify people behind IP addresses.

Hosting and data protection

Personal data collected is recorded, used, stored and organized on protected servers, where the site itself is hosted, as well as on any other platforms that allow such operations, in optimal security, by means of adequate. For the secure hosting of personal data, we use the services of specialized companies in the European Union, which act as persons authorized by is committed to protecting your personal data from loss, misuse, disclosure, alteration, unavailability, unauthorized access and destruction, and takes all reasonable precautions to protect the confidentiality of such data, including through the use of organizational measures and appropriate techniques.

Your access to services and products is protected by your account password. We recommend that you do not disclose this password to anyone. will never ask you for your account password in unsolicited messages or phone calls. If possible, you should remember to click on the "Logout" button in your account within the online services offered by at the end of each session of their use. We also advise you to close the browser window where you worked at the end of your browsing on the sites or services provided by These tips are intended to remove unauthorized access to personal information about you when others may have access to your device.

Please note that data transmission over the Internet cannot be guaranteed to be 100% secure. The causes can be numerous, such as, but not limited to: your insecure wi-fi connection, viruses or Trojan / malware, other people's direct access, etc. Consequently, despite our efforts to protect your personal information, cannot ensure or guarantee the security of the information you provide to, both through communication channels and within the application. In this way we inform you that this risk exists.

When we receive the information you provide, we guarantee that we will make every effort to ensure its security in our systems by implementing measures to prevent unauthorized access, misuse, alteration, unlawful or accidental destruction and accidental loss. may process your personal data with the help of third parties as authorized persons. These companies may only use the data sent by, exclusively for the express purpose stated by and may not use them for their own purposes. This data is sent for purposes such as:

  • Hosting
  • Email sending
  • Marketing

Other public authorities and institutions, accountants, auditors, lawyers and other external consultants, whose activity involves the need to know this data or where the law it forces us to make this revelation.

All the authorized persons we work with are companies from Romania, the European Union or any state with an adequate protection regime or other established basis.

Any errors related to your input or other inquiries, please contact us at contact @

Your rights in the context of your data:

  • Right to be informed about how your data is collected and used.
  • Right to access the data we have about you.
  • Right to request the rectification of the data we have about you.
  • Right to request the deletion of the data we have about you.
  • Right to request the cessation of the sending of marketing messages to you.
  • Right to request the sending of your personal data to you or to another operator.
  • Right to file a complaint, regarding the use of your data, to the competent bodies.

The above rights are not absolute and there are exceptions. For any questions in this context, please send us an email at contact @