Logistics

How to connect UPS with easySales: a complete setup guide

By easySales Team · Updated 1 October 2026 · 3 min read

How to connect UPS with easySales: a complete setup guide

Connect UPS to easySales: Login with UPS, the account number and service, the sender details, pickups, creating labels and reauthenticating when the sign-in lapses.

What connecting UPS gives you

With UPS connected, easySales creates UPS shipments for your orders: it sends the sender and the recipient to UPS, receives the label as a PDF, puts the AWB on the order and follows the parcel's delivery status from UPS tracking.

Three things to know before you begin:

  • There is no API key to copy. You connect by signing in to UPS from easySales with Login with UPS. The access keys from the UPS developer kit are not used any more.
  • Connecting takes two trips. After you sign in, UPS sends you back to Couriers. Open the UPS connection again, then fill in your account number, the service and the sender details, and save.
  • One connection uses one UPS service. Every label from a connection goes out with its Service. For a second service, add a second connection.
The Couriers page in easySales, filtered to ups, with the UPS card connected.
Integrations → Couriers.

Before you start

✓

A ups.com login

With your UPS shipper account added to it.

✓

Your UPS account number

Six characters, on your UPS invoices.

✓

Your pickup address

With a phone number and an e-mail address.

Step 1 — Sign in to UPS from easySales

  1. Go to Integrations → Couriers, search for ups and press Connect on the UPS card.
  2. Press Login with UPS. The UPS login page opens: sign in with your ups.com account and allow easySales to create shipments.
  3. UPS sends you back to Couriers.
A new UPS connection: Connection Name and the Login with UPS button.
First trip: Login with UPS.

Step 2 — Account number and service

Open the UPS connection again, enter a Connection Name you will recognise, and fill in the rest of the form.

The saved UPS connection: Connection Name UPS Europe, the Reauthenticate with UPS button, Account number A1B2C3, Kilograms, Centimetre, Shipment charge Transportation, Service region European Union and Service UPS Standard.
Second trip: account number and service.
Field What goes in it
Account number Your six-character UPS shipper account number, the one linked to the ups.com login you signed in with.
Weight measurement unit Kilograms.
Dimension measurement unit Centimetre.
Shipment charge Transportation — you pay the shipping from your UPS account.
Service region The region your shipments start from, for example European Union. It narrows the list of services.
Service The UPS service every label of this connection uses, for example UPS Standard within Europe or UPS Worldwide Saver further away.
Account and service

Step 3 — Sender details

The sender details: Country Romania, County Cluj, City name Cluj-Napoca, Address, Postal code, Contact phone, Contact email, Contact company name Demo Shop SRL and Contact name Andrei Popescu.
Where UPS collects the parcels.

Fill in Country, County, City name, Address, Postal code, Contact phone, Contact email, Contact company name and Contact name of the address UPS collects from.

Step 4 — Pickup, printing and advanced options

Auto call courier No, the printing settings with Paper size and Scale type, and the advanced options with the number of packages and Send customs clearance.
Pickup, printing and advanced options.
  • Auto call courier: Yes books a UPS pickup for every new label, on the next working day, between Start time interval and End time interval. Leave it on No if UPS collects from you on a schedule.
  • Show printing settings: the paper size and scale of the label, when you print through the easySales Printer connection.
  • Generate packages based on the number of packages of the product: one parcel per package of each product, for products packed in several boxes.

Press Save.

For a second service or pickup address, choose Connect another courier account in the card's ⋮ menu, or open the connection and press Clone.

Creating labels

  • Quick create: in the orders list, choose Quick Create → UPS in the AWB column. The label is created with the connection's Service and the order's weight — 1 kg when the products have none.
  • From the order: in the order's Awbs section, press Create AWB and choose UPS. You can change the recipient, set several parcels or envelopes, and write the observations.

For an order paid on delivery, the order total is sent to UPS as cash on delivery. The label arrives as a PDF on the order, and easySales updates the order's delivery status from UPS. Deleting the AWB on the order cancels the shipment at UPS.

When UPS refuses a label

The reason is shown on the order:

Message What to do
Connection error The UPS sign-in has lapsed. Press Reauthenticate with UPS on the connection, then Save.
Missing or invalid ship to address line 1 The order's shipping address is empty or incomplete. Correct it on the order.
A shipment can have only one type of unit of measurement for a weight. Set Weight measurement unit to Kilograms on the connection and save.
Common refusals

Frequently asked questions

You don't need one. Press Login with UPS on the connection and sign in with your ups.com account.

Signing in is the first trip. Open the UPS connection again, fill in Account number, Service and the sender details, and press Save.

Your six-character UPS shipper account number, linked to the ups.com login you signed in with.

No. Every label uses the connection's Service. For another service, add a second UPS connection and choose it when you create the label.

The UPS sign-in lapses after about 60 days without labels. Press Reauthenticate with UPS on the connection, sign in, then press Save.

Yes. Set Auto call courier to Yes and choose the time interval: a pickup is booked for every new label.

No. Create return shipments in your ups.com account.

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