How to issue fiscal receipts in easySales: the receipt connection, series and automatic issuing

Selling over the counter means handing the customer a fiscal receipt, not an invoice. easySales issues that receipt from its own built-in document engine: you set up one dedicated billing connection through a short wizard, and from then on every in-store sale can produce its receipt automatically and send it straight to your cash register.

This guide covers the setup — the connection, the series, automatic issuing — plus where receipts end up afterwards and what you can still change once one has been issued.

What a fiscal receipt is in easySales

A receipt comes out of the same built-in document engine as your invoices. What separates the two is a single property, and it sits on the billing connection rather than on the individual document: a connection is configured either to produce invoices or to produce receipts.

That's why an account selling both online and over the counter ends up with two native connections — one issuing invoices, one issuing receipts. You never choose "invoice" or "receipt" sale by sale.

Before you start

Receipt issuing lives inside the Physical store module, which is off until you turn it on. From the sidebar, open Account → Settings, then the Modules tab, and switch on Physical store. The section appears in your left menu immediately and you land on its overview, where a setup guide walks you through the remaining steps.

Two things worth knowing before you start:

• The Modules tab is available on the main account only — a team member can't activate the module.
• Creating or changing the receipt connection needs the billing-software permissions: viewing them is enough to see the series, updating them is required to run the wizard.

Switching the module off later hides the section but keeps your settings and your history.

Step 1: create the receipt connection

From the sidebar, go to Physical store → Store settings. The first card is Receipt issuing, and until it's set up it carries a Not configured label. Hit Create receipt connection to open the wizard.

The wizard asks for very little, because it fills in everything else itself:

• Receipt series — the prefix on every receipt number. easySales suggests BON; up to 32 characters.
• Starting number — the first number in that series. Leave it at 1 for a fresh series, or set it higher to carry on from numbering you already use.
• Company name and VAT ID — asked only when the account has no built-in easySales connection yet. When one already exists, the wizard copies the business details across and tells you which connection they came from.
• Issue the receipt automatically when a sale is completed — off until you switch it on, and the wizard is the easiest place to do it. The next step covers what it does.

Hit Create receipt connection and the card switches to Configured, showing your series and the number the next receipt will take.

Step 2: issuing receipts automatically at the counter

With Issue the receipt automatically when a sale is completed switched on, finishing a sale in the store issues the receipt without a second click and sends it to your cash register.

Five things have to line up for that to happen:

1. The Physical store module is active.
2. The setting itself is on.
3. The sale was made as an in-store sale, not as an ordinary online order.
4. The order doesn't already have a receipt.
5. The receipt connection exists.

If any one of them is missing, no receipt is issued — and the sale still goes through normally.

The receipt is sent to the cash register designated on the Cash register card of Store settings. That's an account-level choice: it isn't each cashier's own default printer.

You can turn the setting on and off any time from the Receipt issuing card, without touching the connection itself.

Where your issued receipts land

Every receipt is a document on its order, and they're all listed in one place. From the sidebar, go to Physical store → Receipts — it opens Sales Documents on the Receipts tab, filtered to the current day, in a new browser tab.

That tab carries two exports: Export Excel for a spreadsheet of whatever the filters currently show, and Export ZIP for the receipt PDFs themselves.

Editing a receipt after you've issued it

Whether a receipt can still be corrected comes down to one question: has it been finalized on the cash register?

• Not yet finalized — you can edit it from the order's document list, on the same form used for invoices: buyer details, series and numbers, line items, footer note, payment method.
• Already finalized on the cash register — locked. So is a receipt that has been cancelled.

Editing updates the document and its PDF inside easySales. It doesn't reprint anything and it doesn't re-run the receipt through the cash register.

Changing the series later

The Receipt issuing card keeps an Edit series button, and the series prefix itself is free to change whenever you like.

The starting number is deliberately harder to reach. It's the number the next receipt will take, so you have to tick Allow changing the starting number before the field unlocks.

Raise it when you want to skip ahead. Lowering it after receipts have already gone out means handing out numbers you've used before, which is exactly what the extra tick is there to slow down.