How to connect Media Expert with easySales
Sell on Media Expert in Poland with easySales: Shop ID and App token, VAT, product safety details, category mapping, linking your existing offers and Media Expert's messages.
What the Media Expert connection does
Media Expert is a Polish marketplace for electronics and home appliances. Connecting your Media Expert seller account lets easySales send your products and offers to Media Expert, keep their price and stock up to date, and bring Media Expert orders in with the rest of your orders.
Three things to know before you begin:
- Every new offer needs a Media Expert category. An offer without one stops in easySales with Missing category and never reaches Media Expert. Map your categories to Media Expert's once, under Categories, and every product in them gets one.
- Set Default Tax Rate to 23. easySales adds this VAT to the price it sends to Media Expert. Left at 0, Media Expert receives your price without VAT.
- Offers you already have on Media Expert must be linked to your products. They are imported unlinked, and until you link them they get no price or stock from easySales.
Before you start
An approved Media Expert seller account
With access to the seller panel.
Your Shop ID and App token
From the Media Expert seller panel.
Products with EAN and brand
Media Expert needs both to accept a product.
The manufacturer's safety details
Name, address, postal code, city, e-mail and phone.
Step 1 — Shop ID and App token
Go to Integrations → Marketplaces, search for mediaexpert and press Connect on the Media Expert card.
| Field | What goes in it |
|---|---|
| Connection Name |
A name you will recognise, for example Media Expert.
|
| New order custom status | Optional. The status new Media Expert orders get in easySales. |
| Shop ID | Your shop's number. In the Media Expert seller panel, open Settings → Shop and copy the Shop ID. |
| App token | Your API key. In the Media Expert seller panel, click your user name, open Personal settings → API key, generate the key and copy it. |
Press Continue. easySales checks the Shop ID and the App token with Media Expert, then shows the rest of the settings and starts importing your Media Expert categories, your existing offers and your orders.
Step 2 — Prices and VAT
| Field | What goes in it |
|---|---|
| Sale price source | Where the price sent to Media Expert comes from — your catalog price or a price group. |
| Price Addition | A percentage added to the price of new offers. |
| Default shipping tax | The VAT rate of the shipping cost on Media Expert orders: 23. |
| Invoice Series | Optional. The invoice series for Media Expert orders. |
| Default Tax Rate | Your VAT: 23. Added to the price sent to Media Expert, and used on orders that arrive without a VAT rate. |
Step 3 — Product safety (GPSR) and offer defaults
Further down are the details Media Expert needs on every product.
| Field | What goes in it |
|---|---|
| Manufacturer name, address, postal code, city, e-mail and phone | The entity responsible for product safety, which Media Expert requires on every product. easySales puts them on your new offers. |
| Default GPSR document | Optional. A public link to the safety information PDF, at most 1.5 MB. |
| Logistic class | The Media Expert shipping class of your offers. Required. |
| Condition | The condition of your products. Required. |
| Delivery Days | The days you need to ship an order. |
Press Save.
Step 4 — Orders and stock settings
Open the Additional settings tab:
- Send offer prices to marketplace and Send offer stock to marketplace: keep Yes. With No, an offer gets its price and stock only when it is first sent, and later changes in easySales never reach Media Expert.
- Auto-accept orders: keep Yes. Media Expert shows the buyer's address only after the order is accepted, so easySales accepts each new order and then imports it. With No, orders come in only after you accept them in Media Expert.
Step 5 — Map your categories to Media Expert
Go to Categories — under Online Shops or Virtual Shop, wherever your products are. On the row of a category, press Map categories and choose Media Expert.
- Media Expert Category: type part of the name and pick Media Expert's category, for example
Słuchawki Bluetooth. - Below it, Media Expert lists the characteristics of that category. Those marked with a red asterisk are mandatory: match each one to a characteristic of your shop, for example Kolor to your Colour.
Press Save. Every product in this category now goes to Media Expert with the category and characteristics you mapped. Repeat for each category you sell on Media Expert.
Step 6 — Check your offers
Your offers are on Marketplaces → Offers, on the Media Expert tab.
- A new offer first goes through Media Expert's validation and then goes live. Until then its status is In validation.
- An offer that cannot go out is Rejected, and the reason is on its row. Fix it and press Resend — see the table at the end of this guide.
- Offers you already had on Media Expert are imported greyed out and Unlinked. Use Link on the row, or Link to product for a selection, to attach each one to a product in easySales. Once linked, it gets the product's price and stock, and orders for it reserve the product's stock.
Orders
New orders come in every few minutes. When an order gets an AWB in easySales, the tracking number goes to Media Expert and the order is marked as shipped there. The invoices you create in easySales are sent to Media Expert, and cancelling the order in easySales cancels it on Media Expert.
When something does not work
| Message | What to do |
|---|---|
| Authentication failed due to invalid credentials | Copy the Shop ID and the App token again from the Media Expert seller panel. |
| This is not MediaExpert marketplace or shop_id is invalid, shop_id could be: … | The Shop ID does not match the App token. Use the Shop ID Media Expert suggests. |
| 11265 Missing category | The offer has no Media Expert category. Map the product's category under Categories, or pick a category in the offer. |
| 11269 Mandatory characteristics missing | The characteristics named on the row are mandatory in that Media Expert category. Map them on the category, or fill them in on the offer. |
| 11271 Invalid brand | Media Expert does not recognise the brand. Choose the brand from Media Expert's list on the offer. |
| 11272 Missing EAN | Add the product's EAN in easySales. |