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WhatsApp Integration with easySales

Connect WhatsApp to easySales and send automated SMS notifications to your customers across all sales channels from a single platform.

WhatsApp is the world's most-used messaging app, with over two billion users. By connecting WhatsApp to easySales, you can automate order confirmations, shipping notifications and customer service messages on a channel your buyers already check daily — improving response rates and reducing missed deliveries.

Create SMS templates with dynamic variables like order number, product details, customer name and tracking information via WhatsApp

Automatically send SMS notifications via WhatsApp when a new order is received, confirming the purchase to your customers

Notify customers via WhatsApp SMS when a shipping label is generated and their order is on the way

Send real-time delivery status updates via WhatsApp SMS to keep customers informed at every step of the shipping process

Schedule automated SMS review requests via WhatsApp with a configurable delay after successful delivery

How the integration works

Connect
Create
Automate
Connect your WhatsApp account to easySales
Create SMS templates with dynamic variables for your messages
Set up automations to notify customers at key order events
Connect
Connect your WhatsApp account to easySales
Create
Create SMS templates with dynamic variables for your messages
Automate
Set up automations to notify customers at key order events

Frequently asked questions about the WhatsApp integration

Contact us if you have other questions.

Order notifications to your buyers: for example when the order is confirmed, when the parcel is handed to the courier, or when delivery is close. They go out through your own WhatsApp account.

Yes. You choose which order events should trigger a message, and easySales sends it through WhatsApp when that event happens.

Yes. You edit the text of each notification and can insert order details such as the buyer's name, the order number or the tracking number.

WhatsApp does the sending and bills you directly, on your own account and at your own rates. easySales triggers the message; it does not resell the traffic.
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Try the WhatsApp integration with easySales and automate customer SMS notifications from one place

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