Logistics

How to connect Packeta with easySales: a complete setup guide

By easySales Team · Updated 14 September 2026 · 2 min read

How to connect Packeta with easySales: a complete setup guide

Connect Packeta to easySales: the API password and sender indication, how the country filters the carrier list, what HD, PP and Box mean, which label to print, and what every Packeta refusal means.

What connecting Packeta gives you

Packeta is a network rather than a single courier: one account, and behind it the carriers Packeta works with in each country, plus its own pick-up points and lockers. With it connected, easySales creates the shipment, prints the label, follows the parcel and cancels one you no longer need.

The connection is short, and two fields on it decide everything: Country, which chooses the list, and Courier Account, which chooses the carrier — and with it, what kind of delivery this connection can actually handle.

Before you start

✓

A Packeta account

Cleared for posting parcels. Until Packeta approves it, shipments are refused with a message saying so.

✓

The API password

From your Packeta profile, under API password. It is separate from the password you sign in with.

✓

A sender

At least one sender set up in Packeta, under User Information → Senders. Its Indication is what the connection asks for.

Step 1 — Find the Packeta card

Go to Integrations → Couriers and search for packeta.

The Couriers page in easySales filtered to Packeta, showing the connected Packeta card.
Integrations → Couriers filtered to `packeta`.

Press Connect on the card, or Edit if you have connected it before.

Step 2 — Your Packeta credentials

The top of the Packeta connection form, showing Connection Name, API Password and Sender Indication.
Both credentials come from your Packeta profile.
Field Where it comes from
Connection Name Yours. It is what you will see inside easySales when you choose between connections, so name it after what it ships.
API Password Packeta → Profile → API password. It is not your sign-in password.
Sender Indication Packeta → User Information → Senders → Indication. It identifies which of your senders the parcel belongs to, and it travels with every shipment.
The credentials

Step 3 — Country and Courier Account

The Packeta form showing Country set to Romania and Courier Account set to RO FAN Courier HD.
The country filters the list; the carrier decides what the connection can deliver.

Country filters the list below it. Choose the country you are sending parcels to, and Courier Account fills with the carriers Packeta offers there.

Courier Account is the carrier itself, under Packeta's own name. The name tells you what it delivers:

Name ends in It delivers to Example
HD the recipient's own address RO FAN Courier HD, PL DPD HD
PP a pick-up point RO FAN Courier PP, PL Polská pošta PP
Box a parcel locker RO Sameday Box, PL InPost Paczkomaty Box
Reading a carrier's name

Step 4 — Which label to print

The Packeta form showing AWB type set to Packeta AWB and the AWB Format list of label sizes.
Packeta's own label, or the carrier's.
Setting What it does
AWB type — Packeta AWB Prints Packeta's own label. AWB Format then offers six sizes, from 105x148 mm (A6) on its own page down to a 50x74 mm (A8) label.
AWB type — Courier AWB Prints the carrier's own label instead. The format choice narrows to two: A6 on A6 and A6 on A4.
AWB Format How the label is laid out on the page — the label size, and the paper size it is placed on. A6 on A4 puts a parcel label in the corner of an ordinary sheet; A6 on A6 is for a thermal printer.
AWB type and format

Step 5 — The notes template

The notes template of a Packeta connection, with the Order and Products variable buttons above a box containing an order number and a quantity and SKU list.
What the template produces is printed on the label.

Whatever the template produces travels with the parcel and is printed on the label, so keep it to what a driver or a warehouse needs to read. The buttons above the box insert values from the order and from its products — order number, invoice series, quantity and SKU, warehouse location.

Step 6 — Printing settings and advanced options

Both sections are collapsed, and one of the settings inside the second exists for Packeta in particular.

The expanded printing settings and advanced options of a Packeta connection, showing Paper size, Scale type, Fallback email, Try to autodetect postal code and Default house number.
Default house number and postal-code autodetect are the two that prevent refusals.
Setting What it does
Default house number (fallback) Used when no house number can be read out of the delivery address. Packeta wants one, and an address written as a single line does not always yield it. Left empty, easySales sends 1.
Try to autodetect postal code When the order has no postal code, easySales works one out from the county, city and street before sending the parcel. Postal codes are what carriers match localities on, so this prevents a whole class of refusals.
Fallback email Used as the recipient's email when the order carries none.
Generate packages based on the number of packages of the product Counts the parcels on the shipment from the package count set on each product, instead of always sending one.
Printing settings Paper size and scale, used only when you print through the easySales Printer connection, and only for this courier. This is not AWB Format: Packeta decides what the label contains, these decide how it lands on paper.
Advanced options

One connection per carrier

A Packeta connection with two connection names beside each other above the form.
One connection per carrier.

Because the carrier belongs to the connection, a seller who offers both home delivery and lockers keeps two Packeta connections and chooses between them by Connection Name when creating the shipment. Open the ⋮ menu on the Packeta card and choose Connect another courier account, or open an existing connection and press Clone to copy its settings and change only the carrier.

Packeta has no separate return tab — returns are handled through the same connections.

When Packeta refuses a parcel

Message What it means
Final pick up point or courier is not given. Please fill them in. Neither a pick-up point on the order nor a carrier on the connection. Choose a Courier Account.
Final pick up point is not valid. Pick up point either does not exist or does not accept parcels. The point on the order is closed or no longer takes parcels — or a locker carrier was asked to deliver to an address.
Phone number is not in valid format, dialing code is required. The recipient's phone has no country code. Correct it on the order.
The client account is not approved for posting parcels. Your Packeta account is not yet cleared to send. Packeta releases it.
Incorrect API password. The API password in the connection is wrong or has been changed in Packeta.
You entered an unauthorized currency. The order's currency is neither the destination country's nor one your Packeta account converts. Packeta's own settings decide this.
Due to carrier's restriction it is not possible to send parcels to chosen ZIP code. That carrier does not serve the postal code. Another carrier may.
What the refusals mean

Frequently asked questions

In Packeta, under Profile → API password. It is issued for the account and is not the password you sign in with, so copy it from there rather than typing your own.

The short name of the sender the parcel is posted under. You will find it in Packeta under User Information → Senders, in the Indication column. easySales sends it with every parcel, so Packeta knows which of your senders the shipment belongs to.

Because of the country above it. Courier Account only shows carriers Packeta offers in the country you chose, so pick the country you deliver to first. If a country has no carriers on your account, the list stays empty and you cannot ship there on that connection.

They are the kind of delivery. HD is home delivery, to the recipient's address. PP is a pick-up point. Box is a parcel locker. The names come from Packeta, and the suffix tells you what that carrier can be used for.

It means the connection has no carrier of its own and will use whatever pick-up point the order already carries. It works for orders where the customer chose a Packeta point at checkout; a home-delivery order on that setting is stopped before it reaches Packeta, with Unable to create AWB, please select and address.

No — the carrier belongs to the connection. Keep one connection per carrier and choose between them by Connection Name when you create the shipment. Clone on an existing connection copies all its settings so you only change the carrier.

Packeta AWB prints Packeta's own label, and you can choose from six sizes. Courier AWB prints the label of the carrier actually delivering the parcel, and offers two. Both create the same shipment; it is the piece of paper that differs.

Yes. The parcel was created in Packeta — only the carrier's own number could not be fetched, which is the second step that Courier AWB needs. The reason is usually the delivery postal code, which the carrier could not match to a locality. Setting Try to autodetect postal code to Yes in the advanced options prevents most of them.

Packeta wants a house number, and an address written as one line does not always give it one. This field is what is used when none can be read out of the delivery address. Left empty, easySales sends 1.

No. The Packeta connection has no separate return tab; returns go through the same connections as outbound parcels.

No. When the order has an amount to collect, easySales sends it with the parcel by itself, in the order's currency. Packeta's own settings decide which currencies your account may collect in.

AWB Format is sent to Packeta and decides the label it produces and the page it sits on. Paper size under Printing settings only applies when you print through the easySales Printer connection, and it overrides your printer's default for this courier alone.

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