Sales & Onboarding Specialist in Poland

Onboarding Warsaw · Remote-friendly Full-time Posted 11 May 2026

About the role

We are looking for a person who will own contact with new easySales customers in Poland and help them successfully start their journey with the platform. The role combines consultative sales, outbound prospecting, and hands-on onboarding support for eCommerce merchants.

Responsibilities

  • Actively reach out to new inbound leads via phone and online meetings
  • Run sales conversations and product demos
  • Perform regular prospecting and cold calling to potential customers in the eCommerce sector
  • Analyse merchants' operational needs and recommend how easySales can support their sales processes and integrations
  • Guide new customers through onboarding: account setup, marketplace and shop integrations, logistics configuration, and first sales automations
  • Help customers achieve their first real results in the system and become confident users of the platform
  • Monitor activity of newly onboarded customers and react proactively to implementation challenges
  • Maintain CRM data, track sales activity, and share structured market feedback with the Product team
  • Identify opportunities for further account growth

Requirements

  • Native or fluent Polish (this role talks to Polish merchants every day)
  • Good working English for internal collaboration
  • Proficient with AI workflows and prompts — easySales uses AI heavily across every team and we expect new hires to lean on it daily
  • Experience in consultative or B2B sales, customer success, or onboarding — ideally in SaaS or eCommerce
  • Comfortable with daily outbound calls and structured outreach
  • Strong communication and presentation skills
  • Goal-oriented, proactive, and organised — comfortable owning a pipeline
  • Working knowledge of CRM tools and structured sales workflows

This position is ideal for a communicative, proactive, goal-oriented person who enjoys working in a dynamic SaaS environment and wants real impact on customer success and product development.

About easySales

easySales is a multichannel SaaS platform that helps eCommerce merchants grow by selling on every relevant marketplace and shop. We automate marketplace listings, centralize order management, and connect hundreds of marketplaces and couriers across CEE through ready-made integrations — with no long-term contracts and no data captivity.

Thousands of merchants run their daily operations on easySales, with millions of products listed and orders flowing through the platform every month.